How does it work?
The phone holder then looks at the database of volunteers under the task requested e.g. shopping, and calls or emails a volunteer on the list to see if they can help.

That’s it – there is no pressure, but we are very grateful for any help you can give. We provide you with official ID, a Helping Hands Volunteers Handbook and contact numbers. You will need a DBS certificate if you don’t already have one, but we can organise that for you. We publish a regular newsletter to keep you updated on the scheme and have occasional social events so that you can meet other volunteers
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During the coronavirus pandemic, we also have "Street Champions" who villagers can call if they need assistance. Their number is found on the "Hello I Can Help Flyer" distributed to all households. If they cannot help they will forward the request to Helping Hands volunteers to assist.
Robertsbridge and Salehurst Helping Hands is a local charity organised and run by volunteers - 07726 592739
In normal circumstances, as a Helping Hands volunteer you can choose what you would like to help with and how much time you can give.
 
Villagers needing assistance can call a central number (07726 592739) and ask for help. This phone is manned by a volunteer who is known as "The Phone Holder". Requests are often for help with transport, shopping, collecting prescriptions, gardening, cooking, small jobs (like changing a light bulb) etc.